As a Service Designer, I practice strategy, research methods, creative problem solving, and collaborative design methods to design services, experiences and systems. In the process, I consider all the system's touch-points to deliver a memorable experience for users and providers.
In the design process, I particularly enjoy the research stages to gain an understanding of the whole product experience and be able to strategize and design human-centered solutions. I am passionate about this approach as it allows me to create design solutions that are empathetic to both user and business' needs.
Currently, I am an Interaction Designer at Method, London.